FAQs
Your questions, answered
Do you have non-allergenic beds?
Yes, we have beds that are approved by the British Allergy Foundation which have the Allergy UK seal of approval. We also stock a range of beds that have hypo-allergenic fillings.
Is there a charge for delivery?
Delivery is free to the following postcodes: CO11, CO12, CO13, CO14, CO15, CO16, CO7. There will be a small charge for other areas. This can be seen in your basket by putting in your address.
Our team will take every care with your home and new product, but we do recommend that you move your valuables such as vases or paintings out of the delivery path.
What is your shop address?
118a Oxford Road, Clacton-on-Sea, CO15 3TH.
Will you assemble my bed?
If you have purchased your product in-store, please call the store and they can add it to your order. Alternatively, if you purchased online, please call us on 01255 434141 or email us at carpetsandbeds@aol.com. Please note further charges may apply.
When will my order be delivered?
You will receive a call within 48 hours of placing your order with an estimated delivery date, and a follow-up call will be made when your order is in stock to book you in for delivery. If your order is already in stock, we will book you in for a delivery.
If your estimated time slot has passed, this may be due to unforeseen circumstances such as traffic delays, so please bear with us as we will be working hard to get your delivery to you.
I have a problem with my product, what should I do?
We are always here to help. Please contact us on 01255 434141 or email us at carpetsandbeds@aol.com and we can advise you on the next steps.
Is finance available?
Yes, we offer 12 months 0% interest-free credit on orders over £500 on behalf of Hitachi Capital. If you would like to apply for finance, please call us on 01255 434141.
Talk to our sales team
We are always here to help. Call, email or pop into our Clacton showroom.
- Address
Choice Carpets & Beds
118a Oxford Road
Clacton-on-Sea, CO15 3TH - Phone01255 434141
- Emailcarpetsandbeds@aol.com
